Privacy Policy

Effective Date: September 5, 2026

Coastal Cleanup & Hauling (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, contact us, or use our junk removal services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Service address or location

  • Photos or descriptions of items you would like removed

  • Information submitted through our website forms

  • Communications you send to us by phone, text message, email, social media, or other methods

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and other website usage information through cookies and analytics technologies.

How We Use Your Information

We may use the information we collect to:

  • Provide estimates and quotes

  • Schedule and perform junk removal services

  • Respond to questions and customer inquiries

  • Contact you regarding your requested services

  • Provide customer support

  • Process and maintain records related to our services

  • Improve our website, advertising, and customer experience

  • Measure the effectiveness of our marketing campaigns

  • Prevent fraud or misuse of our services

  • Comply with applicable legal requirements

Phone Calls and Text Messages

If you provide us with your phone number, we may use it to communicate with you regarding quote requests, appointments, scheduling, service updates, and other communications related to your inquiry or services.

If you separately consent to receive promotional or marketing text messages, we may also send you marketing communications as permitted by applicable law. Consent to receive marketing text messages is not a condition of purchasing our services.

Message and data rates may apply. Message frequency may vary. You may opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their own marketing or promotional purposes.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to understand how visitors interact with our website and to improve our services.

We may also use third-party analytics and advertising services, including platforms such as Meta and Google, to measure website activity, understand advertising performance, and show relevant advertisements.

These third parties may collect information through cookies, pixels, or similar technologies according to their own privacy policies.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, website, communications, payment processing, scheduling, analytics, or advertising.

We may also disclose information when required by law, to protect our rights or property, to prevent fraud, or to protect the safety of our customers or others.

Data Security

We take reasonable administrative and technical measures to protect the personal information we collect. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.

Your Choices

You may contact us to request that we update or delete certain personal information we have collected from you, subject to applicable legal and business recordkeeping requirements.

You may also opt out of marketing communications at any time by following the unsubscribe or opt-out instructions included in those communications.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Coastal Cleanup & Hauling
Orlando & Central Florida
Phone: (321) 461-2164
Email: info@coastalcleanupfl.com